InsightifAI Privacy Policy

Effective Date: 2025-03-07

1. Introduction

Welcome to InsightifAI (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-based data analytics platform (“Service”). We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

2.1 Customer Data

Data obtained through APIs from your connected SaaS platforms
Data stored in the data lake created by combining information from multiple sources
Query history and interactions with our natural language interface

2.2 Account Information

Name, email address, and contact details
Login credentials (encrypted)
Billing information
User preferences and settings

3. How We Collect Information

Direct collection: Information you provide when registering, using our Service, or contacting support
API integrations: Data collected through authorized API connections to your SaaS platforms
Automated technologies: Log files, cookies, and similar technologies that collect information about your usage patterns

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process and complete transactions
Create and maintain your account
Respond to inquiries and provide customer support
Send administrative information, updates, and security alerts
Analyze usage patterns to enhance user experience
Develop new features and services

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data
We maintain data processing records as required by applicable law
We store data in secure cloud environments with encryption at rest and in transit
We regularly review and update our security practices

We may share your information with:

Third-party service providers who help us deliver our Service
Business partners with your consent
Legal authorities when required by law or to protect our rights
In connection with a business transaction such as a merger or acquisition

We do not sell your personal information or customer data.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Session cookies: Used to authenticate users and maintain session state
Google Tag Manager: Used to manage and deploy marketing tags on our website
Analytics cookies: Help us understand how users interact with our Service

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access personal information we hold about you
Correct inaccurate information
Delete your personal information
Restrict or object to processing
Data portability
Withdraw consent

To exercise these rights, please contact us using the information in Section 11.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete or anonymize your information upon request unless we are legally required to retain it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For significant changes, we will provide a more prominent notice.

11. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: [email protected]

12. Legal Basis for Processing (for EEA, UK, and similar jurisdictions)

We process your information based on:

Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate interests, which don’t override your rights

13. International Data Transfers

Your information may be transferred to and processed in countries other than where you live. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

By using InsightifAI, you agree to the terms outlined in this Privacy Policy.